We grant refunds on purchased SC merchandise / products, but not on the provision of custom-made items and wellness products. Our return period lasts for 28 days after you receive any item. If 28 days have gone by since delivery of your purchase, unfortunately, we can’t grant you a refund.

To be eligible for a refund, merchandise must be unused and in the same condition that you have received it. Merchandise must also be in the original packaging. To complete your return, contact us per our contact method including your receipt / proof of purchase.

Custom-made items and wellness products are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.

If you need to return an item, email SC at our contact email addresses ([email protected] or [email protected]), and we will provide you with return instructions. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund and will process your refund within seven business days after the returned item is confirmed to be in reasonable condition.

When you are returning items, you should consider purchasing shipping insurance. And you will be responsible for paying for your own shipping costs for returning your item. Shipping costs is non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.

Third-party items are subject to third-party return / refund policies.

06/28/2024

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